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SEARCH ENGINE INFORMATION RELEASED JULY 2005

GOOGLE ADWORDS GUIDE

  • The year is 2000, Google is seen as the leader in the search
    engine industry by now. Many of Googles competitors are
    trying their hands at different advertising models as a way
    to generate revenue. Google currently seeing the most growth
    of them all saw the potential it had as an advertising
    medium and therefore was sure to follow suite sooner or
    later.

    It did so with the launch of a keyword-targeted advertising
    program aimed more towards bigger companies. However it was
    not until later in the year when Google launched the Google
    Adwords program that they became a mainstream player
    available to even the smallest of businesses.

    The original Adwords program worked well enough, however it
    worked on the basis of payment by impressions which didn't
    guarantee the advertiser a single click so in February 2002
    it received a major overhaul with the introduction of the
    Google Adwords Select program (nowadays it's usually just
    known as Google Adwords as the original program has been
    discontinued).

    What is Google Adwords?
    Adwords is Googles version of the pay-per-click advertising
    model. It allows you to display ads which link directly to
    your website when searches are done for your chosen keywords
    or keyphrases. These ads are located to the right of the
    results which Google gives you for a search and they're
    also displayed on Googles many partner sites which include
    AOL, Earthlink, HowStuffWorks and blogger. Recently with the
    launch of Googles Adsense program your ads could also be
    displayed on websites related to your keywords.

    When you create a Google Adwords ad, you choose keywords for
    which your ad will appear and specify the maximum amount
    you're willing to pay for each click. Remember Googles
    Adwords program uses a PPC model so you only pay when
    someone actually clicks on your ad and hence visits your
    website.

    Adwords enables you to save money as its program Discounter
    automatically reduces the actual cost per click you pay to
    the lowest cost needed ($0.01 above competition) to maintain
    your ads position on the results page.

    Google is competing well in this arena, in fact they now
    dominate the market, pulling more advertisers and revenue
    than former industry leader Overture.com does. I don't know
    how long this will last though as Yahoo INC! has just bought
    Overture. What has Yahoo got up its sleeve?

    Advantages of the Google Adwords program
    Just as the popularity of Googles search engine is derived
    from its strong technologically advanced features and
    results so too is its advertising program Adwords. Google
    Adwords has many advantages over similar programs such as
    Overture.com and Findwhat.com.

    One of these has been mentioned already, it's the Adwords
    Discounter feature which will lower your cost per click
    price to one cent above your nearest competitor to allow to
    stay ahead of his or her ad. This means that you don't have
    to be constantly checking if your competitors have lowered
    their bids in order for you to minimize your price, Google
    does this for you.

    The way Google Adwords positions your ads is also another
    great advantage of the program. In Adwords the position of a
    certain ad is determined by multiplying your CPC (cost per
    click) by your CTR (click through rate) and not simply by
    CPC alone as this would allow the big fish to win all the
    time.

    Googles stipulation that your ads must have a CTR of at
    least .05% means that a company with deep pockets simply
    can't outbid the competition. They also have to outwit them
    by using good ad copy and appropriate keywords. Even if your
    competition is willing to pay sky high prices for clicks
    this still won't save them, as if they can't write good
    pulling ads they will be dropped from the program, leaving
    you to move up a position.

    Other advantages which Googles program has over similar ones
    include setup time and specific country / language
    targeting. With Adwords your ads can be live on Google
    within five minutes of creating them so you can potentially
    begin to see results immediately, ads on Overture usually go
    live after a three to five day waiting period. Adwords
    allows you to choose who should see your ads from among 250+
    countries and 14 languages, this means you have more control
    over your ads so you can be sure they're only shown to a
    highly targeted audience which means your more likely to be
    successful.

    How to profit with Google Adwords
    Now you know why Google Adwords is such a good thing, let's
    move onto how to actually use it in order for your business
    to make profit. First things first, you should determine how
    much you can afford to pay for a click. Doing this is
    important as it enables you to better understand the amount
    of money you can bid on keywords in Adwords while still
    remaining profitable. To do this your conversion ratio is
    needed, calculate your conversion ratio by dividing your
    monthly unique visitors by your monthly sales, then convert
    your answer into a percentage by multiplying by 100.

    Imagine in a month you get 20000 visitors and sell 500
    products each with a gross profit for you of $50. Your
    conversion ratio simply put is (500/20000)*100 = 2.5%. This
    means that for every 100 people who visit your site 2.5 buy
    your product.

    Your gross profit per 100 visitors is calculated by multiply
    the gross profit on your product by your conversion ratio,
    to continue with the previous example - $50 x 2.5 = $125.
    Divide your gross profit per 100 visitors figure by 100 to
    determine how much you can bid in Adwords.

    In this case you could afford to pay up to $1.25 for a
    visitor and still break even. Rarely will you have to pay
    this much for a click, remember that the minimum CPC on
    Google Adwords is only 5 cent so play your cards right and
    you can have high profits.

    Choosing your Google Adwords keywords
    Next on to picking your keywords. These are the words which
    when searched for will trigger the appearance of your ad
    next to the search results. Choosing the right keywords is
    imperative to the success of your campaign. A good approach
    to choosing the right words is to imagine what you'd search
    for if you were looking to buy a product similar to your
    own.

    Remember as with Overture, the more popular a word or phrase
    is the higher CPC you'll have to pay and generally clicks
    from general words convert to sales far less often than
    clicks from specific terms so it's always better to have a
    few highly focused keyphrases that get clicks than to be
    number one for the most general word or phrase in your
    industry. In Googles own words:

    "General or broad keywords will generate many impressions
    with few results."

    Do you want "few results"? You certainly don't so avoid
    the expensive popular words and stick with the less popular
    but more profitable keywords. Finding such specific
    keyphrases can be time consuming, but it's worth it as
    research has shown that although much cheaper using specific
    phrases helps get more highly targeted people to your site
    and hence helps you get more sales.

    On Googles Adwords website they recommend using spelling
    variations and plural versions of your keywords to reach
    everyone in your target audience. I think this is a good
    approach as not everyone of your potential customers will
    search a keyword in the same way, some will use plural
    versions and others will use singular versions. Similarly
    some may use American English rather than traditional
    English, this of course only applies to certain words
    whereby Americans use different spelling than British, Irish
    and other English speaking people would.

    Adwords keyword matching options allow you to refine further
    when your ads are shown by allowing you to choose whether
    your ads are shown for certain types of searches on your
    keywords. There are four types of keyword matching options
    available, these are broad, exact, phrase and negative.
    Assume your keyphrase is 'marketing course'.

    With broad matching your ad shows when users search on the
    keywords 'marketing' and 'course', regardless of other
    search terms used or of the order in which they are entered.
    Broad matching is the default, you don't have to do
    anything extra to use it.

    Exact matching requires you to place square brackets around
    your keywords, like the following: [marketing course]
    Your ad will show when users search only on the phrase
    'marketing course' and will not show if other words are
    included or the words are entered in a different order.

    The third matching option is the phrase option, this is
    similar to exact search in the sense that the keywords must
    all be present and in the right order however your ad will
    still show even if other words are present in the search. To
    use phrase matching you must include your keywords in
    quotes, for example "marketing course".

    Negative matching is the fourth option available. It allows
    you to block your ad being shown if a certain word is
    present in the search query. If your keyword is 'marketing
    course' but your marketing course is to do with offline
    marketing and not internet marketing then by using negative
    matching you can choose not to have your ad shown for
    'internet marketing course' as people searching for this
    are looking for something different than what you offer. In
    this case 'internet' is your negative keyword. You simply
    place a dash before your negative keyword to use this option
    (ie '-internet marketing course'). Now if a user searches
    for 'marketing course' on Google your ad will be shown, it
    will not however be shown when the term 'internet marketing
    course' is entered as the query.

    Using exact, phrase or negative keyword matching gives you
    more control over who sees your ads so you won't pay for
    clicks that are unlikely to produce well-targeted results so
    always try and use these options, doing so could result in
    lower CPC, higher CTR and higher ROI. To demonstrate this
    fact I conducted a dummy ad to find the prices using broad,
    exact and phrase keyword matching options for the term
    'internet marketing'. The currency I used was the Euro, I
    left the maximum CPC at the default of €5. The results are
    as follows:

    internet marketing 11.0 €2.65 - Default broad search cost
    €2.65 a click and expected clicks is only 11.

    "internet marketing" 30.0 €0.74 - With phrase matching
    expected clicks per day was 30 and cost €.74.

    [internet marketing] 37.0 €2.41 - Exact matching cost €2.41
    a click and expected clicks was 37 a day.

    You can see from above that using both exact and phrase
    matching options resulted in a lower cost per click rate
    than simply using the default broad match option. I highly
    recommend using keyword matching options.

    As mentioned earlier Google Adwords allows you to block your
    ads showing for searches conducted by people from certain
    countries and people who speak a certain language. There's
    no point in letting your ad be seen by people who won't
    understand it. Likewise if your product is only sold to a
    specific country than that country's residents should be
    the only people who get to see your ad, as if your company
    only sells products within America then any other nationals
    clicking on your ad are simply costing you money for
    nothing.

    Creating your Google Adwords ad
    Knowing which keywords to use and how to format them with
    keyword matching options alone will not make your Adwords
    campaign a success, you must of course also write a good ad
    which generates interest among those who will see it. To do
    this your ad must use attention grabbing copy such as
    'free', 'new', 'sale', 'tips', 'limited offer' and
    give the advantages of your product at the same time. This
    however isn't easy as Google allows you a headline of at
    most 25 characters including spaces and only two other lines
    of at most 35 characters including spaces, so stick to the
    point as room is limited. Sticking to the point means
    avoiding using words like 'on', 'at', 'of' and 'an'
    unless you really have to.

    Your ad should target your keywords, by this I mean it
    should include them. Always include your exact keywords in
    the title of the ad as this is proven to boost your click
    through rate immensely, the reasoning behind this I believe
    is that when users see the keywords they've just searched
    for in an ad particularly in the title of the ad they
    immediately associate that ad with a good find and will be
    more likely to click on it.

    After just reading the previous paragraph you may be tempted
    to simply repeat your keywords somewhere else in the ad in
    an attempt to raise your CTR, however on Googles editorial
    guidelines page they state that they will not allow
    repetition of words or phrases in ads as ads without
    repetition are clearer. This doesn't however mean that you
    can't use closely related words similar to your keywords
    which you have used in your ad title, these similar words
    will help back up the searchers believe that he or she has
    found a very relevant ad. Avoid what's known as
    superlatives, these are phrases such as 'the best' and
    'we're number 1', these serve no other purpose than to
    make you appear cheap and tacky, which will turn most
    potential visitors off.

    Apart from letting the searcher know your ad is relevant
    using your keywords in your ad has another advantage, namely
    that of making your ad stand out among the other ads also on
    the page. Your ad stands out as Google will highlight in
    bold any occurrences of the search terms not just within the
    main search results but on the page as a whole including
    within any Adwords ads present.

    Try if you can to include a call-to-action phrase. A
    call-to-action phrase is a phrase that which as the name
    suggests provokes the reader to do something, in this case
    click on the ad and go to your site. Unlike a banner type
    advertisement you can't use generic call-to-action phrases
    such as 'click here' or 'visit this site' as this does
    nothing to help the searcher make up his or her mind as to
    click on your ad or not. To quote Google again:

    "The limited text space should be used for concise,
    informative language that sets you apart from your
    competition."

    'Click here' or 'visit this site' is not informative
    language, it's language that simply wastes space and that
    does nothing to help you, the searcher or indeed Google for
    that fact. Take Googles advice into mind and

    "Use a call-to-action unique to the service or product you
    provide."

    Examples of unique call-to-actions include: "Join now for
    20% discount", "Register for membership now", "Download
    free trial now" and "Order now for free shipping".

    Remember your Adwords ad space consists of just a headline
    and two lines of text, you need to use this space
    efficiently to have a chance at success, so to recap I
    believe the best strategy to use this limited space is to
    include your exact keywords with or without other words in
    your headline, give a brief line about your product using
    words similar to your keywords in the first of the two 35
    character lines and use a unique call-to-action phrase in
    the second.

    All that's left to do as far as creating your ad is
    concerned is to enter destination and display URL. Not
    really much I can talk about here, except to point out that
    your destination URL should be a landing page specific to
    the product or service dealt with in your ad and not simply
    your home page. Remember users have clicked on your ad
    because they're interested in what the ad offered and not
    necessary interested in what your company offers as a whole.
    Landing pages will always convert more clicks to customers
    than if you had simply linked to your home page.

    Other Google Adwords issues
    This section of the article will cover briefly other Adwords
    related issues such as money issues, adgroups, tracking and
    testing.

    As with any advertising campaign budget management is very
    important, without it you could quickly find yourself in
    trouble. In Adwords after you have chosen all your keywords
    and maximum cost per click amount Google will suggest an
    amount for you to set your daily budget. This amount is
    usually about right, and I would suggest sticking with it in
    most cases, however depending on how deep your companies
    pockets are, it may be a good idea to raise this suggested
    amount a little at the start of a new campaign as your ad
    will be shown much more and you will be better able to view
    how your ads are performing, then if after analysis of click
    through rates you decide it would be better to lower your
    daily budget do so.

    Don't let being in position one dominate your mind when
    deciding what cost per click to pay for keywords. Doing so
    may mean your spending more than you really need to, when
    Google gives you the average position of your ad based on
    your current cost per click settle for 1,2 or 3 as all these
    ads will be above the fold (the fold is the point on a page
    where you have to start using the scroll bar to continue
    reading).

    Remember your position is based on CPC and CTR at all times
    except the very start of a new ad, so if you use the advice
    given in this article already you should be able to obtain
    high click through rates and hence your ad should rise above
    other peoples ads without you having to spend a cent more
    than them.

    Now onto adgroups, adgroups is a campaign management feature
    which allows you to group keywords together in order for you
    to have an ad shown for a number of different keywords
    rather than the usual one ad for one keyword method. I
    rarely use adgroups as I find using the one ad for one
    keyword way produces much better results as ads are highly
    targeted to the specific search terms used and hence more
    likely to be clicked on.

    Trying to write an ad that can achieve a high CTR for 20
    different keywords is impossible. Hence if you do decide to
    use adgroups in your campaign keep them as small as possible
    at five or less keywords.

    Using adgroups sacrifices the single most effective thing
    you can do to increase an ads CTR and that's having your
    exact keywords in your ads title, remember with adgroups the
    same ad is shown for all keywords in that group. To use the
    one ad for one keyword approach you will need to create a
    new ad for each keyword manually as by default all ads are
    put into the same adgroup when you sign up.

    I know, I know, using adgroups saves time, sometimes it
    saves a lot of time however I'm not in business to make
    time, I'm in business to make profit and lots of it and so
    are you for that fact, so if it takes some time to properly
    setup a good Adwords campaign well then so be it, hence I
    recommend avoiding the widespread use of adgroups for all
    but the very largest of campaigns.

    Adwords should be no different than any other advertising
    campaign in the sense that you need to track everything and
    be continuously testing. Adwords will automatically track
    clicks, impressions and clicks through rates from when your
    ad goes live until either you or Google pull it. You should
    constantly analyze these stats for all your ads, discontinue
    the ones that are performing badly and raise your daily
    budget for the ones that are doing well so as to multiply
    your success.

    However tracking CTR is only half the battle, you'll also
    want to track conversion rates from certain ads, that is how
    many people that clicked through from one of your ads
    actually bought the product the ad offered. This can be done
    using affiliate software whereby you could set up a specific
    tracking URL for each ad and then refer to your affiliate
    stats to determine conversion rates that way. This specific
    tracking URL would be entered as your destination URL.

    You could also as Google suggests attach an identifying
    parameter by putting '?referrer=source' at the end of your
    destination URL. Imagine your normal destination URL was
    http://www.yoursite.com/product simply turn that into
    http://www.yoursite.com/product?referrer=source. The source
    would be your keywords to enable you to uniquely identify
    the ad from which the visitor came. You could then use a web
    statistics program to determine how many people that bought
    your product where referred by a particular source / ad.

    Testing has been the backbone of many great advertising
    campaigns on the Internet to date. In Adwords you should
    test different copy, keywords, CPC and daily budgets on a
    constant basis in an effort to attain the highest click
    through rates possible.

    Run similar ads together for the same keywords to see what
    little differences can do to an ads CTR, keep the ads with
    high CTR's and pull the ones with low CTR's, create more
    and more ads to run against previously successful ones and
    again drop the ads with lower CTR's (unless of course the
    CTR's of these ads is extremely good too but your others
    are just better). Don't forget to test different things on
    your landing page too, to try and boost your conversion
    rate.

    Google Adwords guide - Conclusion
    Google Adwords when utilized correctly can be a great source
    of new customers for your business at a very low price.
    Google doesn't charge you a cent until your daily budget
    has been reached so you could in theory start to profit
    without spending anything. I fully endorse Adwords and
    highly recommend you use it.

    Well that's another article finished, its seems to take me
    longer and longer to put articles together these days,
    anyway it's all good. You have just read approximately
    25,000 bytes of thoroughly researched information regarding
    the different aspects of Googles award winning Adwords
    program. Others charge for information like this, but not
    me. Till next time.

    Article by David Callan
    David is the webmaster of http://www.akamarketing.com.
    Visit his site for free articles and tutorials focusing on
    Internet marketing and website development issues. AKA
    Marketing also includes free ebooks, webmaster community
    forums and the latest news from the Internet world.

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